Why you keep getting "one more thing" requests

Hey,

Client email from yesterday:

"The website looks great! Could we just add one more page? And maybe change the color scheme? Oh, and can we get a few more logo options?"

Sound familiar?

The Mistake:

Not defining what "done" looks like upfront.

Why It Creates Scope Creep:

Clients don't understand boundaries "Just one more thing" seems reasonable No clear end point established

The Fix:

In your proposal, add:

"Project includes: X, Y, Z. Additional requests will be quoted separately."

Then stick to it.

Takes one minute to add this language.

Saves hours of unpaid work later.

Talk soon, Laura